The 6 Best Telemedicine Companies Of 2023 For Health Care From Your Home

While nearly all the telemedicine sites included in this list offer mental health services, BetterHelp specializes in mental health treatment, matching you with a licensed and credentialed therapist based on your personalized needs including your objectives, preferences, and issues that you are dealing with. Therapy options include individual therapy, couples' therapy, and teen therapy. Professionals are trained in multiple areas of expertise and provide therapy for specialties including anxiety, relationships, addiction, depression, eating disorders, trauma, LGBTQIA+ matters, and more.

Communication is done through messages, live chatting, phone calls, and/or video conferencing. Privacy and confidentiality are protected though the platform's state-of-the-art technology, which follows best practices for encryption and security.

Cost: Prices range from $60 to $90 per week

What customers say:

Rating: 4.6 on Trustpilot, with a 5-star rating by 84% of reviewers

One reviewer on Trustpilot said, "Betterhelp has changed my life; BetterHelp and the highly qualified therapists they connected me with have saved my life many times over. The platform and service they provide have made finding help for my situation so much easier than before. There is for me no better solution than BetterHelp."

Sesame offers affordable direct-to-patient doctor appointments to anyone, no matter what your insurance status. You can pay as you go with one-time visits starting at $39 for non-members. A membership drops the price to $19 per appointment and costs $8.25 a month.

When making an appointment, you'll be able to choose from over 80 specialties for telemedicine or in-person appointments. Options include appointments for prescription refills, skin consultations, dentistry, therapy, and more. You can search for doctors, dentists, and nurse practitioners based on your needs and preferences, and then choose the appointment based on your budget and schedule. Prior to setting the appointment, you can also see the profiles of board-certified physicians that are available, including active licensure, years of practice, education, training, and specializations.

Virtual appointments are held through a secure online telehealth platform, and payments are made through Stripe, a secure third-party HIPAA-compliant payment platform.

Cost: Visits start at $39/visit for non-members and $19/visit for members

What customers say: 

Rating: 4.3 out of 5 on Trustpilot, with a 5-star rating by 77% of reviewers

One reviewer on Trustpilot said, "I had a great experience using this service. I found it so easy and the doctor was very helpful and personable. I will use this again if needed."

GoodRx Care is one of the lowest cost telemedicine providers available. You might be familiar with GoodRx, a free price comparison resource that helps people find discount prescription prices across 70,000 pharmacies. GoodRx merged with HeyDoctor in 2019 and now provides a full range of medical services including appointments for general health, sexual health, prescription refills, preventive care, and more.

You can also get discount prescription prices when used with GoodRx coupons at pharmacies including Safeway, Costco, Walgreens, and Target.

Creating a free account on the RxCare website allows you to schedule visits and message with providers through the platform. Information is stored in an encrypted HIPAA-compliant manner.

Cost: Visits start at $19/visit with a Gold membership ($9.99 a month) or $49/visit without a membership

What customers say:

Rating: GoodRx has a 3.4 out of 5 rating on Trustpilot, with a 5-star rating by 81% of reviewers (Reviewers reviewed both the pharmacy discount service and telehealth service on this page.)

One reviewer on Trustpilot said, "I don't even know what to say, other than thank you, thank you, and thank you. The online telehealth is so quick and easy. Had problems with anxiety which leads to ED. I signed up for their Gold plan, late at night, woke up, answered a few questions and had prescription ready by noon. I will continue to use their services after the easy process. Saved me time and lots of money. I have really good insurance and their services still ended up being cheaper. When scripts are at an all-time high GoodRx seems to always save the day. Thanks again GoodRx."

PlushCare offers urgent non-emergency care, primary care, and mental health support. While PlushCare does require a subscription fee for insured and uninsured users, the cost of using the service can be reduced if PlushCare is one of your insurance company's telemedicine partners.

Some perks that PlushCare offers are a free 30-day trial to see if it meets your needs (and refunds for those who are unhappy with their service). Members also get unlimited in-app messaging to their care team for information and support, which makes it easier to partake in preventive care. Plus, Plushcare offers same-day appointments and can usually deliver health care advice with a board-certified doctor within 15 minutes of your request.

Cost: $14.99/month or $99/year for membership. For self-pay, new visits are $129 and follow-ups are $69. For those with in-network insurance, most visits are $30.

What customers say:

Rating: 4.3 out of 5 on TrustPilot, with a 5-star rating by 86% of reviewers

One reviewer on TrustPilot said, "Impressed how easy it was and how quick I was able to talk to a Dr and get the medication I needed all within hours of setting up the appointment."

More than 60 million people have MDLive included in their health insurance plans, and the telemedicine company has already provided care for millions of people—yet the service has still earned 4.4 out of 5 stars on Trustpilot from more than 11,700 reviewers.

Appointments can be made for a wide range of conditions in urgent care, primary care, mental health, dermatology and more, with visits available 24/7. You can search through the platform's network of board-certified doctors to find the one that is right for your needs or get an appointment with the first available doctor.

Cost: MDLive accepts most insurance plans, and appointments could cost as little as $0 depending on health benefits but will vary based on your plan. If you don't have insurance, MDLive will show you the cost of the visit before it begins.

What customers say:

Rating: 4.4 out of 5 stars on Trustpilot, with a 5-star rating by 82% of reviewers

One reviewer on Trustpilot said, "The Dr I spoke with was very professional, understanding and thorough. I was able to get through quickly and was able to get on antibiotics within 2 hrs of our phone call. Will definitely use this service again! Thank you!!"

Teladoc was one of the first companies to offer telemedicine, and it's one of the largest players in the field, offering a wide variety of services including adult, adolescent and pediatric primary care, mental health care, and sexual health treatment and management.

The Teladoc site is easy to navigate, and the FAQ section of the website includes the answers to many common questions regarding what health care services are offered, prescriptions, insurance costs, and how to prepare for your appointment.

Cost: Depending on the insurance plan, visits may cost $0. Without insurance, general medicine visits are $75/visit and specialty visits vary in price.

What customers say:

Rating: 4.3 out of 5 on Trustpilot, with a 5-star rating by 76% of reviewers

One reviewer on Trustpilot said, "The doctor was quick and informative and provided a solution to the issue that was presented. Thanks Teladoc!"